Amazon Review Analyzer
Paste any ASIN. Get a theme breakdown, sentiment distribution, emerging issues, and a next-action brief — rendered at SKU level.
- Themes ranked by volume and sentiment
- Emerging issue detection
- Recommended next actions
Free tools
Free tools for consumer feedback teams.
Six standalone utilities — an ASIN analyzer, a CSV feedback analyzer, an AI sentiment engine, a review response generator, and two score calculators. Each one runs on the data you give it and returns the complete report.
The short answer
Indellia's free tools are standalone utilities for consumer brands evaluating feedback intelligence. Each tool runs a single analysis — one ASIN, one CSV, one block of text, one review, or one theme — and returns the full report in the same format the Indellia platform produces at scale. The four report tools ask for your name, work email, and company before they run; the two calculators ask for nothing. Use them to judge output quality before connecting Amazon, Walmart, Bazaarvoice, and your support tickets in a live account.
Customer Feedback Analysis Tool
Upload a CSV of feedback from reviews, tickets, and surveys. Indellia clusters themes, scores sentiment, and ranks by volume and business impact.
- Source distribution donut
- Theme volume trend over 90 days
- Cross-channel correlation
AI Sentiment Analysis Tool
Paste review text or upload a CSV. The tool returns aspect-based sentiment with confidence scoring and citation excerpts per theme.
- Polarity scoring with confidence bands
- Aspect-based sentiment per feature
- Citation excerpts per aspect
AI Review Response Generator
Paste a positive, negative, or neutral review. The tool drafts an on-brand response tuned for Amazon, Walmart, Bazaarvoice, or Trustpilot.
- Brand-voice calibration
- Acknowledge, resolve, or thank modes
- Platform-aware tone
CSAT Calculator
Enter responses per rating. Get your customer satisfaction score, the arithmetic behind it, and what it takes to hit a target.
- Top-2-box score with the arithmetic shown
- Full rating distribution and mean
- Responses needed to reach a target
Customer Recommendation Score
Enter responses per 0–10 score. Get your recommendation score, the promoter and detractor split, and the arithmetic behind it.
- Promoter, passive and detractor split
- Full 0–10 distribution and mean
- Promoters needed to reach a target
Want the full platform?
The free tools show one analysis at a time. The Indellia platform ingests continuously from 20+ retail and review channels, links every review to your SKU catalog, and runs Theme, Anomaly, Defect, and Response agents across the corpus.
Tool vs. platform
When a free tool is enough. When it isn't.
The free tools answer a one-off question: "what themes are in this ASIN?" or "what's the root cause of this defect complaint?" That's useful before a launch review, during a quarterly analysis, or when a single SKU gets flagged in a meeting.
For ongoing feedback intelligence — continuous ingestion, SKU-level linking across retailers, Slack alerts on emerging themes, and shared dashboards for Product, CX, QA, and Insights — the platform is the right surface. Both tiers (SME $495/month, Mid-Market $1,995/month) include every shipped agent and unmetered data.
Ask Indellia
Have a specific question?
Indellia's AI agents answer with citations from real customer feedback across Amazon, Walmart, Best Buy, and 20+ retail channels.
Get started
Run feedback intelligence on your catalog.
Connect your first retail channel in about five minutes. See themes per SKU by the end of the session.