Amazon Review Analyzer
Paste any ASIN. Get a theme breakdown, sentiment distribution, emerging issues, and a sample next-action brief — rendered at SKU level.
- Themes ranked by volume and sentiment
- Emerging issue detection
- Recommended next actions
Free tools
Free tools for consumer feedback teams.
Five standalone utilities — an ASIN analyzer, a CSV analysis tool, an AI sentiment engine, a review response generator, and a root cause analysis surface. Each runs on a sample dataset so you can see the output before committing to a full trial.
The short answer
Indellia's free tools are standalone utilities for consumer brands evaluating feedback intelligence. Each tool runs a single analysis — one ASIN, one CSV, one block of text, one review, or one theme — and returns a pre-rendered sample report in the same format the full Indellia platform produces at scale. Use them to test output quality before connecting Amazon, Walmart, Bazaarvoice, and your support tickets in a live account.
Customer Feedback Analysis Tool
Upload a CSV of feedback from reviews, tickets, and surveys. Indellia clusters themes, scores sentiment, and ranks by volume and business impact.
- Source distribution donut
- Theme volume trend over 90 days
- Cross-channel correlation
AI Sentiment Analysis Tool
Paste review text or upload a CSV. The tool returns aspect-based sentiment with confidence scoring and citation excerpts per theme.
- Polarity scoring with confidence bands
- Aspect-based sentiment per feature
- Citation excerpts per aspect
AI Review Response Generator
Paste a positive, negative, or neutral review. The tool drafts an on-brand response tuned for Amazon, Walmart, Bazaarvoice, or Trustpilot.
- Brand-voice calibration
- Acknowledge, resolve, or thank modes
- Platform-aware tone
Root Cause Analysis Tool
Describe a rising complaint theme. The tool returns a fishbone-style root cause tree with evidence strength per branch and recommended investigations.
- Materials, manufacturing, design, usage branches
- Evidence weighting per branch
- Recommended investigations
Want the full platform?
The free tools show one analysis at a time. The Indellia platform ingests continuously from 20+ retail and review channels, links every review to your SKU catalog, and runs Theme, Anomaly, Defect, and Response agents across the corpus.
Tool vs. platform
When a free tool is enough. When it isn't.
The free tools answer a one-off question: "what themes are in this ASIN?" or "what's the root cause of this defect complaint?" That's useful before a launch review, during a quarterly analysis, or when a single SKU gets flagged in a meeting.
For ongoing feedback intelligence — continuous ingestion, SKU-level linking across retailers, Slack alerts on emerging themes, and shared dashboards for Product, CX, QA, and Insights — the platform is the right surface. Both tiers (SME $495/month, Mid-Market $1,995/month) include every shipped agent and unmetered data.
Ask Indellia
Have a specific question?
Indellia's AI agents answer with citations from real customer feedback across Amazon, Walmart, Best Buy, and 20+ retail channels.
Get started
Run feedback intelligence on your catalog.
Connect your first retail channel in about five minutes. See themes per SKU by the end of the session.