Plans & PricingUnlimited.Unmetered.Unstoppable.One flat rate, always. |
SME
$495 /month
Free Trial
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Mid-Market to Enterprise to Enterprise
from $1,995 /month
Free Trial
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| Core Features | ||
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Unified Feedback Repository
Single source of truth all in one place
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User-friendly analytics suite
Powerful insights, user-friendly UI, easy dashboards, and automated data summaries and visualizations
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Automated Topic & Theme Discovery
Topic Modeling (unlike ChatGPT and other LLMs – No Hallucination – No Bias’s
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Sentiment analysis
Understand customer sentiment
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Revenue Impact Analysis
See how customer feedback influences your revenue at topic level
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Predictive Analytics
Leverages historical data to forecast future trends and guide decision-making
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Fact Verification
Test the truthfulness of statements in text using NLP techniques
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Competitor Monitoring
Benchmark and compare competitors’ feedback and reviews for strategic insights
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Keyword Alerts
Get instant or scheduled alerts for key terms
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Anomaly Alerts
Get instant or scheduled alerts for anomalies
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Slack & Teams Integration
Receive real-time notifications directly in Slack and Teams for seamless collaboration.
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Powerful Semantic Search
Google-like search across feedback, focusing on meaning, not just words
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100+ Languages
Analyze feedback across the globe
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Comprehensive Feedback Aggregation
Aggregation Consolidate brand and product feedback from various systems for holistic insights
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Unified Feedback Integration
Seamlessly merge public and private feedback sources for complete insights
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Precise Feedback Tagging
Automatically link unstructured feedback to specific products using Model#, UPC, or SKU.
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Exports
Seamlessly export insights to data and visualization tools like Power BI, Looker, or Tableau
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PII Redaction
PII automatically redact to ensure privacy and compliance in data handling
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| Generative AI – indelliaGPT(tm) | ||
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Generate Content based on deterministic insights
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Chat with your feedback
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Summarize customer feedback
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| Feedback Data | ||
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Data Volume
The more feedback records, the merrier
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UNMETERED | UNMETERED |
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Number of Users
We believe everyone at the company should have a seat at the table.
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UNMETERED | UNMETERED |
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Number of Data Sources
From (A)mazon to (Z)endesk, we’ve got you covered with built-in connectors to hundreds of feedback sources
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UNMETERED | UNMETERED |
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Automated Voice Transcriptions
Ideal for capturing valuable feedback from support, customer care, or sales calls
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UNMETERED | UNMETERED |
| Customer Success and Support | ||
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Onboarding with product export
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1 Team Onboarding | As Needed |
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Support
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Email + Chat | Email + Chat + Toll Free |
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Custom contract
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Single sign on (SSO)
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| Free Trial | Free Trial | |