Transform Customer 
Feedback into Higher Sales

“Indellia Transformed How We Leverage Customer Feedback”

Lisa G., Chief Listening Officer & Strategist

Want faster charging for the wireless earbuds 85% Say the earbuds shoud fit more comfortably 72% Want the earbuds to have better noise cancellation 43% What do users think about battery performance? long it takes to fully charge devices. Frustrated by slow charging- users expressed dissatisfaction with how 4K 3.5K 3K 2.5K 2K 1.5K 1K 500 0 Loved longer battery life – Users appreciated devices lasting all day without needing a charge. Frustrated by slow charging Loved longer battery life

Trusted by leading brands and companies

The Ultimate Data Pipeline for customer feedback

Our platform helps brands & manufacturers improve product quality & customer experience, innovate faster, and ultimately sell more.

CX The Factory Sales / Marketing Insights Product

Consolidate and organize customer feedback with ease

Centralize all customer feedback one place – reviews from all eCommerce channels, internal support tickets, call center, chatbot sessions, returns and more

Automatic data integrations with leading feedback systems

Automated Discovery

Stay ahead of the curve with automatic detection of emerging trends and topics in customer feedback.

User-Friendly Analytics Suite

Harness the power of AI to transform customer feedback into actionable insights, offering unparalleled insights into shopper sentiment through intuitive reporting and visualization tools.

All Customer
Feedback Searchable

Powerful keyword search and filter across all customer feedback

Alerts & Anomaly Detection on Overdrive

Way beyond simple keyword or star rating alerts – our alerts are based on advanced predictions and anomaly detection.

Features at a Glance

Empower Teams Across the Organization

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