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   844-Indellia (463-3554)

Turn product feedback into decisions that win

Indellia helps consumer electronics, CPG, and hardware teams transform scattered customer feedback into clear priorities for insights, CX, and R&D.

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“Indellia Transformed How We Leverage Customer Feedback”

Lisa G., Chief Listening Officer & Strategist

Want faster charging for the wireless earbuds 85% Say the earbuds shoud fit more comfortably 72% Want the earbuds to have better noise cancellation 43% What do users think about battery performance? long it takes to fully charge devices. Frustrated by slow charging- users expressed dissatisfaction with how 4K 3.5K 3K 2.5K 2K 1.5K 1K 500 0 Loved longer battery life – Users appreciated devices lasting all day without needing a charge. Frustrated by slow charging Loved longer battery life

Trusted by leading brands and companies

The Ultimate Data Pipeline for customer feedback

Our platform helps brands & manufacturers improve product quality & customer experience, innovate faster, and ultimately sell more.

CX The Factory Sales / Marketing Insights Product

Consolidate and organize customer feedback with ease

Centralize all customer feedback one place – reviews from all eCommerce channels, internal support tickets, call center, chatbot sessions, returns and more

Automatic data integrations with leading feedback systems

Automated Discovery

Stay ahead of the curve with automatic detection of emerging trends and topics in customer feedback.

User-Friendly Analytics Suite

Harness the power of AI to transform customer feedback into actionable insights, offering unparalleled insights into shopper sentiment through intuitive reporting and visualization tools.

All Customers
Feedback Searchable

Powerful keyword search and filter across all customer feedback

Alerts & Anomaly Detection on Overdrive

Way beyond simple keyword or star rating alerts – our alerts are based on advanced predictions and anomaly detection.

Features at a Glance

User-friendly analytics suite

Best in class Topic Modelling

Deterministic AI (unlike ChatGPT that hallucinates)

Powerful semantic search

Built in PII Redaction & Data Security

100+ Languages supported

Hundreds of built data integrations

Unmetered “All You Can Eat” pricing with Unlimited users

Empower Teams Across the Organization

Product

Prioritize features that delight users and enhance your product

Enhance Product

CX

Transform feedback into actionable insights for superior service

Enhance Service

Insights

Uncover trends and patterns to drive informed business decisions

Drive Decisions

Sales

Leverage insights to close deals and boost customer satisfaction

Boost Sales

Marketing

Refine campaigns with deep insights to captivate your audience

Refine Campaigns

Engineering

Proactively address issues to ensure seamless user experiences

Address Issues Swiftly

eCommerce

Optimize online shopping experiences to increase conversions

Drive Conversions

Leadership

Guide your organization with data-driven strategies for growth

Guide Growth

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