Product

Discover what consumers think of your product and build the products your customers actually want.

Quickly Identify Top Likes, Dislikes

Instantly uncover what customers love and what they don’t, allowing you to focus on what matters most.

Automated new topic & themes 
discovery

Stay ahead of the curve with automatic detection of emerging trends and topics in customer feedback.

Wishes

Uncover the most desired features and enhancements directly from your customer’s feedback, guiding your innovation efforts.

Product Quality Score (PQS)

Access sales training guides and co-marketing assets to accelerate your sales cycle. Our team is ready to co-sell and provide pre- sales support for all qualifying opportunities.

Proactive alerts on product 
issues or anomalies

Receive timely alerts on potential issues or anomalies, ensuring swift action to maintain customer satisfaction.

Prioritize your roadmap

Receive timely alerts on potential issues or anomalies, ensuring swift action to maintain customer satisfaction.

Track product launches

Monitor feedback closely in the critical initial days post-launch to quickly address any concerns and optimize user experience.

Track competitor mentions

Keep an eye on how customers are talking about competitors, providing valuable insights for strategic positioning and development.

Competitive Benchmarking

Benchmark your products and services against key competitors to keep a pulse on the market and find opportunities to increase your share.

Exportable Insights for Custom Visualization

Seamlessly export insights to your preferred visualization tools, ensuring easy integration and customization within your existing workflow.