Turn product feedback into decisions that win
Indellia helps consumer electronics, CPG, and hardware teams transform scattered customer feedback into clear priorities for insights, CX, and R&D.
About Indellia
Indellia is a team of product builders, data scientists, and engineers focused on one thing: making customer feedback useful for companies that ship real-world products.
We bring together reviews, support conversations, research, and open-ended comments, then turn them into clear, defensible insights teams can act on.
What We Do
We transform unstructured feedback into decision-ready Insight for:
- Insights & Research – Quantify themes, size opportunities, and show what customers are actually saying.
- Customer Experience – Find the biggest friction points and experience wins across channels.
- R&D & Innovation – Spot emerging needs and de-risk long development cycles with real customer evidence.
Why We’re Different
Most feedback tools are built for software and short release cycles. Indellia is built for physical products:
- Works across retail reviews, tickets, surveys, and social.
- Supports long product cycles and high-stakes launches.
- Designed for teams that can’t “just ship a quick fix.”
Indellia in Action
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