Analyze Delighted Survey Feedback with Indellia | Customer Insights

Our Delighted Integration enables you to understand the "why" behind survey ratings and comments, driving product improvements based on customer insights. This integration provides detailed analysis of survey feedback, helping you enhance your products and customer satisfaction.

Features

• Automated collection of survey feedback from Delighted.
• Enriched data analysis with contextual details for actionable insights.
• Advanced analytics to identify trends and reasons behind customer feedback.
• Integration with product data for a comprehensive view of customer experiences.

Use Cases

• Use Delighted integration to analyze NPS survey responses and identify drivers of customer loyalty and detractors.
• Analyze customer feedback to inform product enhancements and address common pain points.
• Monitor changes in customer sentiment through Delighted surveys to measure the impact of product updates.